Information for Spirit Airlines customers whose flights have been canceled:
* For those customers whose flights are canceled, Spirit is processing a credit for the full cost of the flight, as well as a $100 future flight credit.
* Customers who made their reservations before May 11 directly with Spirit and purchased travel insurance should call Travel Guard at 866-877-3191 if their flights were canceled, the statement said.
* Passengers with Spirit reservations should call the airline’s reservation line, 800-772-7117. Those who are notified of a cancellation should inquire about the refund and credit option.
* On flights that Spirit has not canceled, passengers should be aware that canceling a reservation and rescheduling will likely trigger Spirit’s cancelation/change fee, which is at least $100.
* Refund information on the
.
